Frequently asked questions

Our product uses a neodymium rare earth magnet, which is strong but compact. While magnets like this can pose a theoretical risk of interference with pacemakers and implantable cardioverter-defibrillators (ICDs), the likelihood of interference during routine dental procedures is considered very low, especially with modern shielding in today's devices.

That said, magnets can temporarily alter device behavior:

• A magnet placed over a pacemaker can force it into a fixed pacing mode, overriding the patient's programmed settings.
• A magnet placed over an ICD can suspend its shock therapy function, though it does not affect pacing.

As a safety protocol, we recommend dental providers ask patients whether they have a pacemaker or ICD and keep the suction and magnetized components at least 6 inches away from such devices at all times.

This guidance is based on standard medical device recommendations and reviewed by a board-certified cardiologist.

Running a plastic barrier over the suction valve and Magnadent adapter is the gold standard. Use an EPA registered intermediate level disinfectant like CaviWipes and wipe down the product after use. Once dried you can apply a new barrier. We've been testing Magnadent adapters for over a year now in a general dentistry practice and have seen no degradation of the product with regular disinfection.

The Magnadent Large Suction Housing is designed to work seamlessly with your existing equipment. If you're concerned about large debris passing through, you can transfer the Screen Spring Clip from your current large suction (such as the Screen Spring Clip QD HVE) to the Magnadent housing. This helps maintain the same debris-filtering functionality you're already familiar with, ensuring optimal performance and protection.

Yes. Large Magnadent units include a stronger magnet designed to provide additional holding strength when needed. Because HVE hoses can be stiff and place extra pull on the adapter, the stronger magnet helps keep the unit securely in place during procedures.

Our product is patent pending.

We've officially filed a patent application with the United States Patent and Trademark Office (USPTO) to protect our innovative design.

This means the product is currently under review and not yet issued a full patent, but the intellectual property is actively protected.

For large practices or organizations interested in wholesale pricing, please contact us directly through this form:

Installation takes a few minutes and no new equipment: the valve pulls off the tailpiece, the tailpiece pulls out of the hose, and the wand ring presses into the hose (a water based lubricant helps). Then place the Tray Mount into the hanger holder and tighten the bottom screw.

The full step-by-step walkthrough, including the two minute video, is on the installation page.

Sometimes the plastic tailpieces can be stuck on there pretty good. Using a pair of pliers and gently removing without cracking or breaking the tailpiece works well. If all else fails, you can cut the hose just below the tailpiece and then insert the Magnadent wand ring into the hose at that point.

It is pretty helpful to use a water based lubricant around the Magnadent wand ring to assist in the insertion into the hose.

Sometimes when the hanger is too slick or has oil on it, the adapter may try to slip out. We've solved this by using a very light grit sandpaper and running it along the inside of the hanger to create a grippier surface. If you're trying to use a non A-dec hanger that may be a little larger, we've had luck shimming the hanger adapter using teflon or even electrical tape.