FAQ

This product uses neodynium rare earth magnets. It produced about 5000 Gauss at the surface of the magnet and the magnetic field drops off rapidly with distance. The FDA and AHA recommended distance of safety for pacemakers and hearing aids is 6”.

Running a plastic barrier over the suction valve and Magnadent Adapter is the gold standard. Use an EPA registered intermediate level disinfectant like Cavi-Wipe and wipe down product after use. Once dried you can apply a new barrier. We’ve been testing Magnadent Adapters for over a year now in a general dentistry practice and have seen no degradation of the product with regular disinfection.

Sometimes with the hanger is too slick or has oil on it, the adapter may try to slip out. We’ve solved this issue by issues a very light grit sand paper and running it along the inside of the hanger to create a grippier surface. If you’re trying to use a non adec hanger that may be a little larger, we’ve had luck shimming the hanger adapter by using teflon or even electrical tape.

Sometimes the plastic tailpieces can be stuck on there pretty good. Using a pair of pliers and gently removing without cracking or breaking the tailpiece works well. If all else fails, you can cut the hose just below the tailpiece and then insert the Magnadent Wand Ring into the hose at that point.

It is pretty helpful to use a water based lubricant around the Magnadent Wand Ring to assist in the insertion into the hose.

Installation is an easy process, the Suction valves simply pull off of the tail piece and the tailpiece pulls out of the hose. (Sometimes you might need some pliers). Then simply install the wand ring into the hose (use a water based lubricant to help). Next place the Tray Mount into the hanger holder and tighten the bottom screw while holding the Tray Mount Steady until tight. The Tray mount is textured to give a little hold but if you find the Tray Mount still slips try a light sanding with 100 grit sandpaper on the intaglio surface of the hanger holder.