Policy
Limited warranty
Magnadent warrants all products against defects in materials and workmanship for 90 days from the date of delivery.
What's covered
- Manufacturing defects
- Magnet failure or premature magnet wear
- Corrosion
- Structural defects in plastic components
What's not covered
- Damage caused by improper installation or over-tightening
- Normal wear and tear
- Damage from misuse, abuse, or modification
How to claim
Email us at info@mymagnadent.com within 90 days of delivery with your order number and a description of the issue. Include a photo or video showing the defect so we can process your claim quickly.
Resolution
Within 90 days of delivery, magnet, screw, and corrosion claims are resolved with free replacement hardware, shipped at no cost to you. Defects in the plastic components are resolved with a replacement adapter. We do not offer refunds under this warranty.
After 90 days
Replacement magnets and hardware are available for purchase as replacement magnet and hardware.
Purchased from a distributor?
Warranty claims come directly to us. Include proof of purchase from your distributor with your photo. Returns and refunds are handled by the distributor you purchased from.
How to contact us
Email: info@mymagnadent.com