Shipping Policy
At Magnadent, we are committed to ensuring your order arrives safely and on time. This Shipping Policy outlines how and when your order will be processed, shipped, and delivered.
1. Order Processing
-
Orders are typically processed within 1–3 business days after payment is received.
-
Orders placed on weekends or holidays will be processed on the next business day.
-
You will receive a confirmation email with tracking information once your order ships.
2. Shipping Methods & Carriers
We offer standard and expedited shipping options during checkout.
Our shipping partners may include:
-
USPS
-
UPS
-
FedEx
Shipping methods and delivery times vary based on your location and selected service.
3. Shipping Rates
Shipping costs are calculated at checkout and based on:
-
Destination
-
Package weight and dimensions
-
Shipping method selected
We may occasionally offer free shipping promotions or flat-rate shipping—details will be shown at checkout when available.
4. Estimated Delivery Times
Shipping Option Estimated Time
Standard Shipping 3–7 business days
Expedited Shipping 2–3 business days
International Shipping 7–14 business days*
*International times may vary depending on customs and local delivery services.
5. International Shipping
We currently ship to select countries outside the U.S.
Buyers are responsible for any applicable duties, taxes, or customs fees. Please check your country’s import regulations before ordering.
6. Order Tracking
Once your order ships, you’ll receive an email with a tracking number.
You can track your shipment directly through the carrier’s website or via the link provided.
7. Delivery Issues & Lost Packages
If your order is delayed, lost, or shows as delivered but cannot be found:
-
Please contact us within 7 business days
-
Include your order number and tracking details
-
We will assist you in filing a claim with the carrier and offer a resolution
8. Incorrect Shipping Information
Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrectly provided addresses. If your order is returned to us due to an incorrect address, you may be responsible for reshipment fees.
9. Contact Us
For questions about your order or shipping options, please contact:
📧 info@mymagnadent.com
